Open Monday to Friday
excluding University closure days, bank holidays and any ad hoc closures which will be advertised below
Peirson Counter: 10.00am - 4.30pm
Phone: 10.00am-12.00pm and 1.15pm-4.15pm


Phone: 01905 542551
Email: firstpoint@worc.ac.uk
Blog: https://firstpoint.blog/

Please note, due to staff training, firstpoint will be closed on the morning of Wednesday 26th June (reopening at 12:15), and on Thursday 4th July (full day).  We apologise for any inconvenience this may cause.    

 

Welcome to firstpoint

We're here to be your first point of contact. We offer guidance on accessing specialist support and provide information that will be useful throughout your studies. If you're not sure what to ask or don't know where to start, come and ask firstpoint. We're here to help. 

Find out more about firstpoint...


Quick Links

The links below will take you to the current most popular enquiries...


How to navigate the firstpoint webpages

The buttons below link to information which has been designed to help you find answers and guidance on a range of topics which may affect you throughout your studies. If you want to discuss anything in more detail, you can always visit us in person, phone us or send an email.

You can also use our A - Z as an alternative way to view the help available on these pages.

A - Z

Search for information alphabetically in all categories


Course and Study

Course and Study

Money and Finance

Money and Finance

Documents and Procedures

Documents and Procedures

Wellbeing Support

Wellbeing Support

Accommodation and Transport

Accommodation and Transport

Who can help?

Who can help?

Staff Information

Guidance and useful links for staff at University of Worcester

Transitioning into Student Life

Information, guides and helpful links for new students

Parents, Guardians and Supporters

Information and frequently asked questions for anyone supporting a student